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Privacy Policy

Privacy Policy


Coffee & Dreams intends to accurately describe through this "Privacy Policy" the processing of personal data carried out through this website, pursuant to art. 19 of the Federal Data Protection Act (LPD), to those who interact with the Site.
For further information on the Privacy Policy, the user can contact the following email address info@dreamsandcoffee.ch
This information is not valid for other websites that may be consulted via hyperlinks present therein, for which Coffee & Dreams does not consider itself responsible in any way.

Data usage
Personal data is collected and processed by Coffee & Dreams. exclusively for purposes strictly connected to the use of the website, its services and the online purchase of products.
Subject to explicit consent given in the dedicated session, the user can request the sending of newsletters.
The processing of personal data will be based on the principles of lawfulness, correctness, transparency, purpose and storage limitation, data minimization, accuracy, integrity and confidentiality.

Limits of liability
Coffee & Dreams cannot be held responsible in any way for damages of any nature caused directly or indirectly by access to the site, by the inability or impossibility of accessing it and by the use of the information contained therein. The Data Controller reserves the right to modify or simply update the content of the site, in part or completely, also due to changes in the Applicable Regulations. The date of the last update is shown at the bottom.
Links to external sites are provided as a simple service to users, with the exclusion of any responsibility for the correctness and completeness of the set of links indicated
Dati forniti dall’utente
The user has the possibility to enter his/her personal data according to the following methods and purposes:
a) Request information via the “CONTACT US” section with a free text message after entering his/her name, surname, email address and telephone number;
b) enter his/her email address to subscribe to the newsletter service
c) Enter his/her data to register on the site and make purchases;
d) Enter his/her billing and shipping addresses, and his telephone and email numbers for the purchase of products in e-commerce;
e) Make payment for the products purchased

With regard to data of third parties entered by the user in the "CONTACT US" section, it is assumed that the user has been expressly authorized to provide them, holding the Data Controller harmless from any dispute, claim, request for compensation for damage that may arise. All responsibility for having provided information that is false, mendacious lies entirely with the person who provided it.

Personal data will be processed by the Data Controller also for the purposes of statistical research/analysis on aggregate or anonymous data, therefore without the possibility of identifying the user, aimed at measuring the functioning of the Site, measuring traffic and evaluating usability and interest. Since it is not possible to identify the person to whom the data refers, this activity should not be considered processing of personal data.

Browsing data
The computer systems and software procedures used to operate this Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URL (Uniform Resource Locator) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.



This data is used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning.
The data in question could also be used, at the request of the competent judicial authority, and with the guarantees provided by law, to ascertain responsibility in the event of any computer crimes committed against the Site.

Cookies
When the user accesses this website, they will accept the use of cookies described below.
Cookies are short fragments of text (letters and/or numbers) that allow the web server to store information on the client (the browser, e.g. Internet Explorer, Chrome, Firefox, Opera...) to be reused during the same visit to the site (session cookies) or later, even after days (persistent cookies).
They are an essential part of the functioning of our website: their main objective is to improve the user's browsing experience. In the case of system cookies, for example, they help us remember the preferences (language, country, etc.) of the individual user during navigation and during future visits. Other cookies allow us to collect information to improve our website, adapting it to users' individual interests, or making searches faster.
Cookies are stored, based on user preferences, by the individual browser on the specific device used (computer, tablet, smartphone).

Type of Cookies
We can distinguish different categories of cookies:
• Strictly necessary cookies: these are cookies that are essential for the correct functioning of the Website and are used to manage various services linked to the websites (such as a login or access to reserved functions on the sites). The duration of cookies is strictly limited to the work session or they can use a longer residence time in order to remember the visitor's choices. Deactivating strictly necessary cookies may compromise the experience of using and browsing the website.
• Analytics cookies: these are cookies used to collect and analyze traffic and use of the site anonymously. These cookies, without identifying the user, allow, for example, to detect if the same user returns to connect at different times. They also allow you to monitor the system and improve its performance and usability. Deactivating these cookies can be done without any loss of functionality and will be covered in detail later.
• Marketing cookies: These are permanent cookies used to anonymously identify user preferences and improve their browsing experience.
• Profiling cookies: they are used to collect information which, cross-referenced with other data, allow us to trace a user's browsing profile in order to offer him advertising messages in line with his interests. This site uses the following cookies:
The types of cookies used, their origin, their functionality and the time they remain in the browser are described in the appropriate banner which also allows you to accept them in a "granular" way. Consent
Subjects or categories of Subjects to whom the data may be communicated
Personal data may be shared with:
a) persons, natural and/or legal, strictly necessary to carry out the purposes for which the data were collected
b) persons authorized by Coffee & Dreams to process Personal Data who are committed to confidentiality or have an adequate legal obligation of confidentiality;
c) banks and credit institutions with regards to the payment of orders placed;
d) jurisdictional authorities in the exercise of their functions when required by the Applicable Law.

Storage of personal data
Coffee & Dreams will process Personal Data for the time strictly necessary to achieve the purposes indicated in this privacy policy and up to the time permitted by law to protect its interests.
Further information regarding the retention period of Personal Data and the criteria used to determine this period can be requested by writing to the Data Controller

Access rights
Pursuant to Art. 25 of the LPD, the user, as an interested party, has the right to ask the Data Controller, at any time, for access to their Personal data concerning him/her so that he/she can assert his/her rights according to this law and transparent data processing is guaranteed
Last updata 2023 Nov. 22
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