Privacy policy

Data protection

Dreams&Coffee GmbH intends to use this "Privacy Policy" to precisely describe the processing of personal data carried out through this website, in accordance with Article 19 of the Federal Data Protection Act (DSG), for those who interact with the website. For further information regarding the Privacy Policy, the user can contact the following email address: info@dreamsandcoffee.chThis information does not apply to other websites accessible via hyperlinks, for which Coffee & Dreams assumes no responsibility.

Data usage

Dreams&Coffee GmbH collects and processes personal data exclusively for purposes closely related to the use of the website, its services, and the online purchase of products. Subject to express consent in the designated session, the user may request newsletters. Personal data is processed based on the principles of lawfulness, correctness, transparency, purpose and storage limitation, data minimization, accuracy, integrity, and confidentiality.

Limitations of Liability

Dreams&Coffee cannot be held liable in any way for damages of any kind caused directly or indirectly by accessing the website, by the impossibility or inability to access it, or by the use of the information contained therein. The data controller reserves the right to modify or simply update the content of the website, in whole or in part, even due to changes in current regulations. The date of the last update is indicated at the end. Links to external websites are provided as a simple service to users, excluding any responsibility for the accuracy and completeness of the provided collection of links.

Data provided by the user

The user has the possibility to enter his personal data in the following ways and for the following purposes:

a) Requesting information through the "CONTACT US" section with a free text message after entering their name, surname, email address and telephone number; b) Entering their email address to subscribe to the newsletter service; c) Entering their data to register on the website and purchase products; d) Entering their billing and shipping addresses, as well as their telephone and email numbers for purchasing products via e-commerce; e) Paying for the purchased products.

With regard to third-party data entered by the user in the "CONTACT US" section, it is assumed that the user has been expressly authorized to provide it and indemnifies the data controller from any disputes, claims, or demands for damages that may arise from it. Full responsibility for providing false or fraudulent information rests with the person who provided it. Personal data is also processed by the data controller for statistical research/analysis purposes on aggregated or anonymous data, without the possibility of identifying the user, with the aim of measuring the website's functionality, measuring traffic, and evaluating usability and interest. Since it is not possible to identify the person to whom the data refers, this activity should not be considered as processing of personal data.

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but which, by its very nature, could allow users to be identified through processing and association with third-party data. This category of data includes IP addresses or domain names of the computers used by users who connect to the site, the addresses in URL (Uniform Resource Locator) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the user's operating system and IT environment. This data is used exclusively for the purpose of obtaining anonymous statistical information on the use of the site and to check its correct operation. The data in question could also be used, at the request of the competent judicial authority and with the guarantees provided by law, to ascertain responsibility in case of computer crimes against the site.

Cookies

By accessing this website, the user accepts the use of the cookies described below. Cookies are short text fragments (letters and/or numbers) that allow the web server to store information on the client (the browser, e.g. Internet Explorer, Chrome, Firefox, Opera...) that can be reused during the same visit to the website (session cookies) or later, even days later (persistent cookies). They are an essential part of the operation of our website: their main objective is to improve the user experience. In the case of system cookies, for example, they help us remember the preferences (language, country, etc.) of the individual user during navigation and during future visits. Other cookies allow us to collect information to improve our website, adapt it to the individual interests of users or speed up searches. Cookies are stored by the browser on the specific device used (computer, tablet, smartphone) based on the user's preferences.

Types of cookies

We can distinguish different categories of cookies:

• Strictly necessary cookies: These are cookies essential for the proper functioning of the website and are used to manage various services associated with the website (such as logging in or accessing reserved features on the website). Cookies are strictly limited to the duration of the session, or they may have a longer duration to remember the visitor's choices. Disabling strictly necessary cookies may impact the user experience and website navigation.

• Analytical cookies: These are cookies used to anonymously collect and analyze website traffic and usage. These cookies allow, for example, to determine whether the same user reconnects at different times without identifying the user. They also allow system monitoring and improvement of its performance and usability. Disabling these cookies can be done without loss of functionality and will be discussed in detail later.

• Marketing cookies: These are persistent cookies used to anonymously identify user preferences and improve their browsing experience.

• Profiling cookies: These are used to collect information that allows us to create a user profile in order to offer advertising tailored to their interests. This website uses the following cookies:

The types of cookies used, their origin, functionality and the time they remain in the browser are described in the relevant banner, which also allows their "granular" acceptance.

consent

Data subjects or categories of data subjects to whom the data may be disclosed

Personal data may be shared with the following people:

a) Natural and/or legal persons strictly necessary to fulfil the purposes for which the data were collected; b) Subjects authorized by Coffee & Dreams to process personal data and bound by a duty of confidentiality or with an appropriate legal obligation of confidentiality; c) Banks and credit institutions with regard to the payment of orders placed; d) Judicial authorities in the exercise of their functions, when required by applicable law.

Storage of personal data

Coffee & Dreams processes personal data for the time strictly necessary to achieve the purposes stated in this Privacy Policy and until the time permitted by law to protect its interests. Further information on the retention period for personal data and the criteria used to determine this period can be requested from the data controller.

Access rights

According to Article 25 of the Data Protection Act, the user as the data subject has the right to request access to his or her personal data from the data controller at any time in order to exercise his or her rights under this law and to ensure transparent data processing.

Last updated: Nov 22, 2023