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Puly - CAFF Verde espresso machine cleaning powder
Selection of the World Champions
Official retailer
Professional quality for your home
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Estimated delivery:Aug 06 - Aug 10
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Free shipping on orders over CHF 60
- To backflush the brewing group, add half a teaspoon of powder to the blind sieve and start the cleaning program. Then rinse thoroughly.
- Effective cleaning: Specially designed for backflushing and inserting portafilters.
- Herbal ingredients: The Puly VERDE line consists of plant-based ingredients that are quickly and almost completely biodegradable.
Processing times for orders
Orders are usually processed within 1-2 business days after order confirmation.
shipping options
We offer various shipping options to meet your needs. Standard shipping is free for orders over CHF 50. Shipping is always free for all coffee machines.
Shipping destinations
We currently only ship within Switzerland and bring the art of coffee directly to your home.
Estimated delivery times
Orders with standard shipping typically arrive within 3 business days. Faster shipping options are available for faster delivery.
Order tracking
You will receive a shipping notification with a tracking number as soon as your order has been shipped.
You can monitor the status of your shipment in real time.
customer support
We are here to help you with any questions or problems related to shipping.
Contact us via chat, email or phone for fast and courteous support.
Returns and refunds
If you are not completely satisfied with your order, please contact us within 30 days of receipt to arrange a return or refund. The product must be returned in the condition it was received, in its original packaging. Return shipping costs are the responsibility of the customer unless the product is defective or non-conforming.
We strive to provide you with a seamless online shopping experience, with fast delivery and first-class customer service. Refunds are processed within 5-7 business days of receiving the returned item.
Warranty and complaints
We offer a 30-day warranty on all products, except for coffee makers and coffee grinders. Specific warranty conditions apply to coffee makers and coffee grinders, which may vary depending on the model. Please refer to the product-specific warranty information included with your appliance.
In case of defects or non-conformity, the customer can contact us for a product exchange or repair. To report a problem, please send an email to info@dreamsandcoffee.ch including a description of the problem and photos of the defect.
Limitations of liability
We are not liable for indirect, incidental or consequential damages resulting from the use of products purchased on our website.
Contacts for support
For questions or problems related to returns or warranty, please contact us via chat or email. info@dreamsandcoffee.chOur customer service is available from Monday to Friday, from 9:00 am to 6:00 pm.
Exceptions to warranty and returns
Personalized or consumable products cannot be returned unless they are defective or non-compliant.
Exchange policy
If you would like to exchange your product for another one, please contact us to discuss the available options.