Zerohero - Sword Tamper

Precision with acoustic feedback for perfect tamping

The zeroHero Sword Tamper combines ergonomic design, high-quality materials, and an innovative sound feedback system for a precise and repeatable tamping experience. Available in various sizes and styles to meet the individual needs of professional baristas and passionate home brewers.

Tailor-made fit for every barista Available in sizes 58.5mm, 53.5mm and 51mm. The Sword Tamper is compatible with a wide range of espresso machines and ensures a precise fit for flawless extraction.

Three base options for your tamping style Choose from three precision-crafted base patterns: Thread, Waffle, or Euro Arc. Each design improves puck consistency and reduces channeling.

Premium materials, stylish options

• Walnut & Black (wooden handle)Warm, natural feel with aluminum alloy + food-grade 304 stainless steel base
• Mirror, Pink, White (aluminum handle)Sleek, modern appearance with the same durable stainless steel base

Tactile sound feedback Hear the click – feel the precision. The Sword Tamper features integrated sound feedback, providing an audible signal when the correct tamping pressure is reached, for a satisfying and repeatable experience.

Technical characteristics:

• Sizes: 58.5mm
• Base pattern: Thread, Waffle or Euro Arc (precision-manufactured)
• Handle options:
  • Walnut & Black: Wooden handle, aluminum alloy + 304 stainless steel base
  • Mirror, White: Aluminum handle + 304 stainless steel base
• Base material: Food-grade 304 stainless steel
• Function: Integrated sound feedback for pressure control
• Design: Ergonomic, balanced weight
• Features: Reduces channeling, improves puck consistency

Built for espresso lovers With its ergonomic design, balanced weight and visual elegance, the Sword Tamper delivers both performance and pleasure – perfect for professional baristas and passionate home brewers.

Processing times for orders

Orders are usually processed within 1-2 business days after order confirmation.

shipping options

We offer various shipping options to meet your needs. Standard shipping is free for orders over CHF 50. Shipping is always free for all coffee machines.

Shipping destinations

We currently only ship within Switzerland and bring the art of coffee directly to your home.

Estimated delivery times

Orders with standard shipping typically arrive within 3 business days. Faster shipping options are available for faster delivery.

Order tracking

You will receive a shipping notification with a tracking number as soon as your order has been shipped.
You can monitor the status of your shipment in real time.

customer support

We are here to help you with any questions or problems related to shipping.
Contact us via chat, email or phone for fast and courteous support.

Returns and refunds
If you are not completely satisfied with your order, please contact us within 30 days of receipt to arrange a return or refund. The product must be returned in the condition it was received, in its original packaging. Return shipping costs are the responsibility of the customer unless the product is defective or non-conforming.

We strive to provide you with a seamless online shopping experience, with fast delivery and first-class customer service. Refunds are processed within 5-7 business days of receiving the returned item.

Warranty and complaints
We offer a 30-day warranty on all products, except for coffee makers and coffee grinders. Specific warranty conditions apply to coffee makers and coffee grinders, which may vary depending on the model. Please refer to the product-specific warranty information included with your appliance.

In case of defects or non-conformity, the customer can contact us for a product exchange or repair. To report a problem, please send an email to info@dreamsandcoffee.ch including a description of the problem and photos of the defect.

Limitations of liability
We are not liable for indirect, incidental or consequential damages resulting from the use of products purchased on our website.

Contacts for support
For questions or problems related to returns or warranty, please contact us via chat or email. info@dreamsandcoffee.chOur customer service is available from Monday to Friday, from 9:00 am to 6:00 pm.

Exceptions to warranty and returns
Personalized or consumable products cannot be returned unless they are defective or non-compliant.

Exchange policy
If you would like to exchange your product for another one, please contact us to discuss the available options.